FAQ

FAQ

What is the flag off time?

The flag off time will be announced upon approval by the authorities.

What happens if I could not complete my run within the qualifying time?

All registrants will have to complete their run within the qualifying time.

If one of my group members cannot make it on the event day, can he/she be replaced with another runner?

No, participants are not allowed to substitute any group members. In the interest of the runners’ safety, the organizer strictly prohibits and strongly discourages the sale, exchange, and/or transfer of race entries, since each race bib contains the registered runner’s medical information and emergency contacts, which is important for medical teams to provide immediate medical assistance should an accident occur.

Can I change my distance or category after I have completed my registration?

Unfortunately, you are not allowed to change your distance or category upon completing your registration.

How do I know if my registration is successful?

Upon completion of registration, and you make payment, you receive a confirmation email as well.

I have registered but did not receive my confirmation email. What should I do?

If you did not receive your confirmation email, please check your spam, junk, promotions and social folders, or any other tabs in your inbox. If it is not there, please email or contact the brainy bunch team. The details are at contact us.

Do I get a refund if I choose not to participate after completing my registration?

No. Registration fees are strictly non-refundable.

If I have kids/children below 4 years old, can I bring them to the event and run with me?

Yes, children of 4 years old and below can run for free under the supervision of their parents. However, this free admissions will not entitle them to any running tee or other event merchandise.

Can I collect my race kit after the 8th March & 9th March 2024 if I forgot to do so during the race kit collection week

There will be no collection allowed after the date given unless you can come early on the event’s day and collect your race kit.

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